Visit Our Other Websites
empty
empty
CORONAVIRUS (COVID-19) RESOURCE CENTER Read More

MARK TWAIN MEDICAL CENTER

Hospital Type: Critical Access Hospitals

Hospital Owner: Voluntary non-profit - Other

Emergency Services: No

Hospital Overall Rating:


MARK TWAIN MEDICAL CENTER
State Average
National Average
Nurse Communication
Patients who reported that their nurses Always communicated well
81%
75%
80%
Patients who reported that their nurses Usually communicated well
15%
19%
16%
Patients who reported that their nurses Sometimes or Never communicated well
4%
6%
4%
Doctor Communication
Patients who reported that their doctors Always communicated well
75%
75%
80%
Patients who reported that their doctors Usually communicated well
19%
18%
15%
Patients who reported that their doctors Sometimes or Never communicated well
6%
7%
5%
Received help as soon as they wanted
Patients who reported that they Always received help as soon as they wanted
73%
59%
66%
Patients who reported that they Usually received help as soon as they wanted
21%
28%
25%
Patients who reported that they Sometimes or Never received help as soon as they wanted
6%
13%
9%
Staff Explained Medicine
Patients who reported that when receiving new medication the staff Always communicated what the medication was for
78%
71%
75%
Patients who reported that when receiving new medication the staff Usually communicated what the medication was for
19%
17%
16%
Patients who reported that when receiving new medication the staff Sometimes or Never communicated what the medication was for
3%
12%
9%
Room & Bathroom Were Clean
Patients who reported that their room and bathroom were Always clean
74%
71%
73%
Patients who reported that their room and bathroom were Usually clean
20%
19%
18%
Patients who reported that their room and bathroom were Sometimes or Never clean
6%
10%
9%
Area Quiet at Night
Patients who reported that the area around their room was Always quiet at night
63%
50%
62%
Patients who reported that the area around their room was Usually quiet at night
28%
33%
29%
Patients who reported that the area around their room was Sometimes or Never quiet at night
9%
17%
9%
Given information about what to do during recovery
Patients who reported that YES, they were given information about what to do during their recovery at home
88%
84%
86%
Patients who reported that NO, they were not given information about what to do during their recovery at home
12%
16%
14%
Hospital Rating
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
68%
67%
72%
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)
23%
22%
20%
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)
9%
11%
8%
Would Patient Recommend Hospital
Patients who reported YES, they would definitely recommend the hospital
70%
66%
70%
Patients who reported NO, they would probably not or definitely not recommend the hospital
7%
8%
6%

Phone

  • 209-754-2515

Address

  • 768 MOUNTAIN RANCH RD
    SAN ANDREAS, CA 95249